A French regional telecom operator managing 3,200 active network devices across CPEs, DSLAMs, aggregation switches, edge routers, and firewalls unified configuration management on a single platform, cut change-related incidents by 78%, deployed IPv6 to 847 CPEs in 4 hours, and reached NIS2 compliance in 6 weeks.
Contact usThousands of devices, a critical 24/7 network, and tools that were never designed for this scale.
3,200 devices managed by 8 network engineers using a patchwork of tools: Excel spreadsheets, homegrown scripts, and RANCID covering only part of the network. No centralized view, no unified inventory. Configurations drifted silently across segments without anyone noticing until something broke.
Every change on the transit network could affect thousands of subscribers. There was no dry-run capability, no automated rollback. When a change caused an incident, the average resolution time was 2 hours 40 minutes. The team was flying blind every time a maintenance window opened.
Classified as an operator of vital importance, the company faced strict NIS2 obligations: full traceability of modifications on all critical infrastructure, detection of unauthorized changes, and rapid restoration capability. None of the existing tools covered these requirements, and the compliance team had no automated evidence to present.
Rolling out new service templates across the CPE fleet was a manual nightmare. Activating IPv6 or updating QoS templates across 800+ CPEs required touching each device individually. One such campaign took 3 weeks of engineering time with no rollback safety net if a device rejected the configuration.
A single platform that gives a regional ISP the configuration control of a Tier-1 operator.
All devices were imported from existing tools and enriched by automatic discovery, which surfaced previously untracked equipment. The resulting dynamic CMDB covers the full fleet: CPEs, DSLAMs, aggregation switches, edge routers, and firewalls, each tagged with site, role, vendor, and topology position.
Syslog integration on all critical devices feeds a change detection engine that triggers within 30 seconds of any configuration modification. Out-of-window changes generate immediate alerts. Every backup is versioned with a full before/after diff, giving the team an instant audit trail and a one-click restore path.
IPv6 activation was pushed to 847 CPEs in 4 hours using a parameterized template with a built-in dry-run phase. The 12 CPEs that rejected the configuration were automatically rolled back without any manual intervention. What previously took 3 weeks of engineering time became a supervised 4-hour operation.
The platform generates continuous compliance evidence: complete change history with operator identity and timestamps, unauthorized change detection with automated alerting, and on-demand exportable audit reports. The compliance team went from manual evidence assembly to automated reporting, reaching NIS2 certification readiness in 6 weeks.
Automated configuration backups with versioning, diff comparison, and one-click restore for every device in the fleet.
Explore this moduleTemplate-based mass configuration deployment with dry-run validation and automatic per-device rollback on failure.
Explore this moduleSyslog-driven change detection in under 30 seconds, with immediate alerting on out-of-window or unauthorized changes.
Explore this moduleInstant configuration rollback to any previous version, individually per device or at scale across a fleet segment.
Explore this moduleContinuous change traceability, unauthorized modification detection, and exportable audit reports covering all NIS2 obligations for critical operators.
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